The Post Office has moved to assure South Africans who receive the R350 SRD grant that all the money owed to them will be paid.
Beneficiaries should also know that there is no deadline for them to collect their grant from the Post Office. The funds that are waiting for them do not expire and they can collect it later if it suits them.
The Post Office has also introduced a system to reduce waiting time for beneficiaries who collect their R350 social relief of distress grant.
The system will also make it easier for beneficiaries to comply with social distancing requirements.
Each day of the week is reserved for different beneficiaries depending on the last three digits of their ID numbers. Since 22 March is a public holiday, the days move one day forward after that
08 March : 083 & 088
09 March : 084 & 089
10 March : 080 & 085
11 March : 081 & 086
12 March : 082 & 087
15 March : 083 & 088
16 March : 084 & 089
17 March : 080 & 085
18 March : 081 & 086
19 March : 082 & 087
22 March : No Payment
23 March : 083 & 088
24 March : 084 & 089
25 March : 080 & 085
26 March : 081 & 086
29 March : 082 & 087
30 March : 083 & 088
31 March : 084 & 089
The first week of each month is reserved for paying grants to the elderly, disabled and for child grants. This schedule is displayed at Post Office branches and is on the Post Office website (www.postoffice.co.za(link is external)).
The Post Office has introduced separate queues at its branches, also to reduce waiting time and to ensure social distancing. One queue is reserved for beneficiaries of the R350 grant while the other queue is for all other transactions.
There are queue walkers who check ID numbers and to help customers to collect their grant on the correct day.
For more information, clients are encouraged to call SASSA on 0800 60 10 11 from 08:00 to 16:00, Monday to Friday.
Alternatively, they can visit the SASSA website on www.sassa.gov.za.
Cell: 082 337 3116