Press Statement : Post Office assures that R 350 Coronavirus COVID-19 grant will be paid

The Post Office has moved to assure South Africans who receive the R350 SRD grant that all the money owed to them will be paid.

Beneficiaries should also know that there is no deadline for them to collect their grant from the Post Office.  The funds that are waiting for them do not expire and they can collect it later if it suits them.

The Post Office has also introduced a system to reduce waiting time for beneficiaries who collect their R350 social relief of distress grant.

The system will also make it easier for beneficiaries to comply with social distancing requirements.
 
Each day of the week is reserved for different beneficiaries depending on the last three digits of their ID numbers. Since 22 March is a public holiday, the days move one day forward after that

08 March    : 083 & 088

09 March    : 084 & 089

10 March    : 080 & 085

11 March    : 081 & 086

12 March    : 082 & 087

15 March    : 083 & 088

16 March    : 084 & 089

17 March    : 080 & 085

18 March    : 081 & 086

19 March    : 082 & 087

22 March    : No Payment

23 March    : 083 & 088

24 March    : 084 & 089

25 March    : 080 & 085

26 March    : 081 & 086

29 March    : 082 & 087

30 March    : 083 & 088

31 March    : 084 & 089

The first week of each month is reserved for paying grants to the elderly, disabled and for child grants. This schedule is displayed at Post Office branches and is on the Post Office website (www.postoffice.co.za(link is external)).

The Post Office has introduced separate queues at its branches, also to reduce waiting time and to ensure social distancing.  One queue is reserved for beneficiaries of the R350 grant while the other queue is for all other transactions.

There are queue walkers who check ID numbers and to help customers to collect their grant on the correct day.

For more information, clients are encouraged to call SASSA on 0800 60 10 11 from 08:00 to 16:00, Monday to Friday.

Alternatively, they can visit the SASSA website on www.sassa.gov.za.

Media enquiries:
Johan Kruger
Cell: 082 337 3116